Problem solved
Reception is hard when staff are delivering treatments, classes or consultations.
Salons, studios, and wellness
Book more enquiries while your team is with clients.
Reception is hard when staff are delivering treatments, classes or consultations.
Feature benefits
More answered calls, cleaner intake, faster follow up and less interruption for the team.
Sample call flow
Answer, identify caller intent, collect details, apply rules, route or summarise, then trigger follow up.
Example call scenarios
- New booking enquiry
- Cancellation or reschedule request
- Pricing and opening-hours question
Suggested integrations
Google CalendarMicrosoft CalendarCalendlyWebhooks
Donova should only share approved service, pricing and booking information.
Can Donova replace reception for this industry?
Donova can cover many routine calls and after-hours enquiries, but human handover rules should be used for sensitive or complex situations.
Can responses be customised?
Yes. Donova should be trained on approved wording, services, opening hours and escalation rules.
Can Donova book appointments?
Yes, booking can be supported where calendar or booking workflows are configured.
Is industry advice provided?
No. Donova should not provide professional advice unless exact approved wording and appropriate controls are in place.